Independently written reference guides for living in and visiting Victoria. Each guide explains how a civic system or service actually works, and links to the official source for details that change.
How to reach the City of Victoria for a municipal service, why the answer often starts with which municipality you are actually in, and what to have ready.
How BC Transit runs the Victoria Regional Transit System across municipal boundaries, what that means for fares and coverage, and how to plan a trip.
Which body is authoritative for what in the capital region — the City of Victoria, the Capital Regional District, BC Transit and BC Ferries — and how to avoid lookalikes.
Victoria is one municipality inside a regional district that delivers water, sewage treatment, regional parks and solid waste. How to work out which body to contact.
BC Transit runs the Victoria Regional Transit System. How Umo and the fare products work, how accessibility services fit in, and what the inner harbour ferries actually are.
The CRD supplies Greater Victoria’s water from Sooke Lake Reservoir and treats the region’s sewage. How the source-to-tap system works, and who to call about a problem.